Live chat technology is fast transforming business, sales, and customer support. Today’s customers expect your business to help solve their needs 24/7. When visiting your website, they expect your response to be immediate, thorough, and relevant to their needs.
We have seen some clients even double their conversion rates and website revenue, just by implementing live chat (either with A.I. enabled robots, or with real, live support agents who learn your unique business and customer needs).
Live chat can also be very useful for segmenting audiences for drip email campaigns, or even prioritizing VIP support for your most important customers.